Privacy Policy
Protecting your personal information in Australia
Information Collection
We collect personal details like name, contact information and payment details when you register for our Australian lottery services. This information helps us verify your identity, process transactions and comply with Australian anti-money laundering regulations. We only collect what's necessary for these purposes.
Data Security
Your personal information is protected with industry-standard encryption and security measures compliant with Australian privacy laws. We regularly audit our systems and train staff in data protection to ensure your details remain secure against unauthorized access or disclosure.
Third-Party Sharing
We may share necessary information with regulated Australian lottery operators, payment processors and government agencies as required by law. We never sell your data to marketers. Any international transfers comply with Australian Privacy Principle 8 regarding cross-border disclosures.
Cookies & Tracking
Our website uses cookies to enhance your experience and analyze site traffic in accordance with Australian regulations. You can manage cookie preferences through your browser settings. Essential cookies for security and functionality cannot be disabled as they're required for our services to operate.
Access & Correction
Australian users can request access to their personal information we hold and ask for corrections if needed. Simply contact our Privacy Officer at support@bigcrazylotto.com. We may need to verify your identity before processing such requests to protect your privacy.
Data Retention
We retain personal information only as long as necessary for business purposes or as required by Australian law (typically 7 years for financial records). When no longer needed, we securely destroy or de-identify information in accordance with Australian privacy standards.
Marketing Communications
You can opt-in to receive promotional emails about our Australian lottery services. Every message includes an unsubscribe link, and we honor opt-out requests immediately in compliance with Australian Spam Act regulations.
Children's Privacy
Our services are strictly for adults 18+ in Australia. We don't knowingly collect information from minors. If we discover we've accidentally gathered data from someone underage, we'll immediately delete it in line with Australian privacy requirements.
Legal Compliance
We adhere to the Australian Privacy Principles and other relevant legislation. Our privacy practices are regularly reviewed to ensure ongoing compliance with evolving Australian laws regarding personal information handling and protection.
Questions & Complaints
For privacy concerns or complaints, contact our Australian-based Privacy Officer at support@bigcrazylotto.com. If unsatisfied with our response, you may escalate to the Office of the Australian Information Commissioner as outlined in our full privacy policy document.